BetMGM Online Casino Review
8.6

BetMGM Online Casino Review

100% Up to $1,000
+ $25 Freeplay

Fans of MGM Resorts can now enjoy thousands of games online through their online casino, BetMGM. BetMGM casino games include jackpot slots, live dealer games, table game selections, and poker among others. Launched in 2018, MGM Resorts and Entain Holding have created one of the most trusted online casinos on the market today for residents of NJ and other casino-regulated states.

BetMGM Online Casino Review
100% Up to $1,000
+ $25 Freeplay
  • Website casino.nj.betmgm.com
  • Bonus 100% Up to $1,000
  • Established 2018
  • Games 3281
  • Legal in States MI, NJ, PA, WV
  • Live Dealer Yes

Payment methods

  • VIP Preferred
  • Visa
  • Mastercard
  • PayNearMe
  • PayPal
  • Discover
  • +1
21+ | New Player Only - T&C Apply
Preview: Owner – MGM Resorts, BetMGM has a solid reputation for delivering excellent gaming experiences through its online platform. BetMGM NJ online casino is the headline brand for MGM Resorts, featuring a user-friendly game lobby and top Software providers. Other products include Party Poker, Party Casino, and Borgata Casino and their online sports betting. New Jersey residents are familiar with the famous Borgata Casino resort in Atlantic City.

On behalf of the expert LuckyGambler team, I’ve reviewed the site after days of real money play, and I’ve found that players can enjoy competitive bonuses, thousands of online slots, a user-friendly game lobby, games by top Software providers like Evolution, and quick payments. Whether you’re looking for your next online sportsbook platform or simply want to unwind and play casino games online, BetMGM Casino is the place to do it in the US.

The BetMGM casino app can be downloaded in minutes and offers various games, sports betting options, poker, slots, live dealer games, and more. BetMGM casino NJ app can also be enjoyed by players in Michigan, Pennsylvania, West Virginia, and Ontario. The platform gives you access to a $1,000 deposit bonus for your online gambling, no BetMGM casino bonus code is required.

betmgm main image
Why Should You Read This Review about BetMGM?

After thoroughly researching the BetMGM online casino platform, I’ve come to a few vital realizations for new US players just getting started with the site. If you’re a beginner, my experiences and impressions will help you form an unbiased take on the site and make an educated decision on whether to join it or not. My detailed review covers all aspects of the BetMGM online casino, including its games, bonuses, mobile app, payment methods, customer support, and more! From the good and the bad to everything in between, I’ve scoured through every detail and explored BetMGM’s online casino to provide you with an in-depth analysis. Keep reading to find out what makes BetMGM Casino a top choice for NJ online casinos, but also BetMGM Casino PA, VW, and MI stand out from the crowd in their respective areas.

BetMGM Casino Details

Below are key details such as Casino Name, Owner, and more. My quick overview of the main BetMGM details will give you a snapshot of the game lobby, the number, and types of exclusive games available, links to websites and social media pages for this online casino, and my expert ratings.

Ratings will give you further insight into my findings, and since I’ve already reviewed every other legal US casino, there’s no better place to find out about BetMGM’s true value compared with other US gambling platforms.

Overview
  • Website casino.nj.betmgm.com
  • Established 2018
  • Games 3281
  • Legal in States MI, NJ, PA, WV
  • Available Games Slots, Roulette, Blackjack, Baccarat, Craps, Poker
  • Software Developers High 5 Games, Microgaming, Relax Gaming, Blueprint Gaming, Ezugi, SG Gaming, Red Tiger, Wizard Games, Pragmatic Play, IGT, Playtech, Evolution Gaming, Everi, NetEnt, Inspired Gaming, WMS
  • Banking Methods Mastercard, Neteller, PayPal, Skrill, Visa
  • Mobile Apps Yes
  • Live Chat Yes
  • Facebook Page @betmgm
  • Twitter Page @BetMGM
Rating
9.1 / 10
Bonuses
9/10
Payment Options
8/10
Customer Support
10/10
Licensing & Safety
10/10
User experience
9/10
Game Selection
10/10
User reviews
8/10

Game Types

From blackjack games to roulette games, our team found a plethora of games available in the game lobby of this online casino’s site and its app for players to enjoy. BetMGM Casino is known for its vast array of slots, including those developed by leading Software providers. BetMGM Casino online is known for its vast array of slots, including jackpot slots and even themed slots like their spooky slots available during Halloween time. Other games include table games like craps, roulette, blackjack, and poker. Whatever type of gambling you’d like to partake in, BetMGM makes it easy to place bonus bets and get your first deposit bonus to start playing ASAP!

3184
3184
Slots
27
27
Roulette
22
22
Blackjack
7
7
Baccarat
3
3
Craps
18
18
Poker
1
1
Video Poker
18
18
Live Dealer
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Pros and Cons

As a seasoned casino expert with more than a decade of experience reviewing top-notch US gambling sites, I’ve looked into the fine print between the main features, games, and offers of BetMGM Casino. After all, it’s my duty as a frontrunner of the expert LuckyGambler staff to bring you the main details of this casino closer and show you its true values, but also its shortcomings. So, here’s a full overview of the site’s pros and cons that I’ve obtained through my unbiased, experience-based take:

Pros of BetMGM

  • Over 3000 games, including exclusive games to choose from
  • Live chat support is available for customer assistance
  • The mobile app is available for easy access to games on-the-go
  • Various deposit and withdrawal methods
  • Many bonuses and promotions for referrals and playing games

Cons of BetMGM

  • 15 times wagering requirements for bonuses that can only be used within 14 days
  • Somewhat long processing times between 5 to 8 days for payouts
  • No contact phone number

BetMGM Casino Review

betmgm games image

After delving into the grand world of MGM resorts, our team wasn’t left disappointed with BetMGM, and neither were the majority of its users. Most reviews show that players are particularly impressed with the game selection and interface of the website. The casino website features a well-organized game lobby that is easily divided into top games, featured, table, and slot game sections, just to name a few. This division makes it easier for players to find their favorite games or discover new ones.

Another aspect that stood out in BetMGM reviews is its customer support. The live chat option is available 24/7, making it easy for players to get assistance whenever needed. The response time and helpfulness of the support team have also been praised by many users. However, our research found that some users have mentioned wanting a live phone option instead of a 24/7 online chat log.

Another complaint our team uncovered during our research was the long processing times. Processing times can take anywhere between 5 to 8 days for Payout. Nevertheless, the plethora of deposit and withdrawal options available makes it easy for players to manage their funds.

With over 1,500 games, including exclusive options, BetMGM offers a wide variety of entertainment for players. In addition, you’ll find top developers like Evolution for live dealer games and IGT and NetEnt for online slots.

The wide range of bonuses, including their generous 100% match bonus of up to $1,000, adds to the appeal for players. However, one downside worth mentioning is their 15-time wagering requirement for bonuses that can only be used within 14 days. This may not give players enough time to meet these requirements and fully take advantage of the bonuses offered. Still, our team found that players appreciate different chances to earn more during promotions and with loyalty rewards program options.

How We Rate BetMGM Casino

We don’t just use user reviews to create our well-crafted and highly thorough reviews. On the contrary, user reviews are just a portion of what we use to help you gain a better insight as to what to do. We also utilize factors including licenses, payment options, and playout rates among others to gauge whether or not BetMGM New Jersey is worth the hype. Read on below to get more details on our review criteria.

License License

The online casino’s gaming license is our main priority. We must confirm casino legality in your state. We’ll never suggest a casino that doesn’t satisfy this vital condition.

Customer service Customer service

We evaluate customer assistance based on variables including live chat, phone numbers, and email availability. Additionally, how quickly and well the support staff replies to questions.

Payment options Payment options

This ranking evaluates payment method variety and ease. Transaction limitations, processing times, fees, and extra costs are examined. We also check whether the casino offers detailed transaction terms.

Payout rate Payout rate

This grade evaluates payout speed, withdrawal limitations, and costs. We also track player complaints and diligently seek information about the casino’s payment history.

Providers Providers

We only recommend top online casinos with trustworthy games. We like casinos with games from NetEnt, Microgaming, Play’n Go, and Yggdrasil.

Games Games

We analyze the selection of games offered, including slots, table games, live dealer options, and specialty games, assessing their quality, variety, and fairness.

BetMGM Casino Bonus

There’s nothing better than getting free money simply for playing games online. That’s exactly what BetMGM Casino players get to experience! To tell you the truth, I was blown away by various bonus cash programs, from their generous sign-up bonus to “bet and get” bonuses for different games. Referral programs and the MGM rewards program also make this online casino one of the best to experience year-round fun at a reasonable cost.

First Deposit Bonuses

Once you’re ready to begin playing online, you can input your first deposit of $10 or more and get a 100% match on your money up to $1,000! This $1,000 has 15x wagering requirements, which means players need to bet 15 times the bonus amount on casino games to withdraw their money. However, as stated before, this has to happen within 14 days of redeeming the bonus or it will expire. You’ll also get $25 on the house just for signing up.

Bet & Get

The Bet & Get promotion lets players choose from several different exclusive games, such as Double Shamrock or even online football. Participating is easy! All you have to do is sign up today and put $30 down on Double Shamrock, or get $10 in wagers in football for a $5 casino bonus!

Referral Bonus

If you have friends who also love to play casino games online, you can refer them to BetMGM and choose from several different offers! You can invite up to 20 friends, and choose between a sports bonus of $100, casino bonus of $50, and 100%, up to $1,000 and up to $75 in Tournament Play.

BetMGM Casino Loyalty Program

The MGM rewards program is jam-packed with various perks, from discounts to member-exclusive events and even free parking to get to the casino floor faster. The BetMGM Casino loyalty program is one of the best for those players who want to enjoy in-person events, shopping, and unwinding at MGM resorts, but still want to play online while racking up points.

The BetMGM “Exclusive Vegas Discount” allows players to enjoy exclusive access to discounts at MGM Resorts in Las Vegas. You can select from various luxury resort properties around the globe, such as those on the Vegas Strip. Other perks with the Vegas Discount include 20% off room rates, food, and beverage credit.

Players should also be on the lookout for special deals for loyalty program members. For instance, you can get 40% off Cirque du Soleil tickets right now. Free parking at the BetMGM sportsbook and bar isn’t bad either!

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Casino States Regulation

In total, BetMGM Casino & Sportsbook is legal in 23 states in the US, but that’s mainly due to the legalization of the online sportsbook website in states that allow legal online wagering. However, there are only four BetMGM casino states — Michigan, New Jersey, Pennsylvania, and West Virginia.

It all started in 2018 when BetMGM Casino New Jersey was established followed up by its legalization in West Virginia. While the BetMGM online casino NJ is overseen by the Division of Gaming Enforcement in the Garden State, BetMGM Casino WV operates under the keen eye of the West Virginia Lottery Commission. 

In both these states, the site operates completely legally and offers proper surveillance and security methods to ensure fairness and decent gaming conditions to local players. If you’re familiar with the situation regarding legal online gambling in the US, then this legalization route won’t be strange to you. New Jersey was among the first states to legalize online gambling back in 2013, and West Virginia followed its lead in 2019. 

Still, the famous casino brand opened its virtual doors to players from Pennsylvania in 2020 with the official BetMGM Casino PA website, as well as Michigan-based players in 2021. Both these states now have a strong base of players who are able to gamble safely due to the Pennsylvania Gaming Control Board, while the Michigan Gaming Control Board oversees BetMGM Casino Michigan and its operations.

BetMGM Banking Options

Fortunately, my research uncovered that BetMGM accepts a wide range of banking options for both deposits and withdrawals. The casino is highly dedicated to making sure that its players can make transactions with ease. Some of the most popular deposit methods include Visa, Mastercard, PayPal, Online Banking Transfer, Play+, and some other options. Of course, there’s also the option of going in person to deposit money at the cashier cage at the Borgata Hotel Casino & Spa in Atlantic City.

BetMGM also offers a variety of withdrawal options such as PayPal, VIP Preferred Program, Skrill, Play+, and ACH/E-Check. Unfortunately, one of the main issues that I’ve found with these withdrawal options was the lack of fast and efficient processing times. Some withdrawal methods can take up to 5-8 business days, which can be frustrating for players looking to cash out quickly.

The great thing about all of these deposit options is that players have the option of setting daily, weekly, or monthly maximum amounts for themselves. You can change them but must wait 24 hours before increasing your limit again.

Payment MethodPayment TypeProcessingDeposit Limits
Visa
Visa
Payment Type
Debit / Credit Cards
Processing
Instant
Deposit Limits
  • Min $10
Mastercard
Mastercard
Payment Type
Debit / Credit Cards
Processing
Instant
Deposit Limits
  • Min $10
Discover
Discover
Payment Type
Processing
Instant
Deposit Limits
  • Min $10
PayPal
PayPal
Payment Type
Processing
Instant
Deposit Limits
  • Min $10
Skrill
Skrill
Payment Type
Processing
Instant
Deposit Limits
  • Min $10
Play+
Play+
Payment Type
prepaid card
Processing
Instant
Deposit Limits
  • Min $10
Payment MethodPayment TypeProcessingWithdraw Limits
Mastercard
Mastercard
Payment Type
Debit / Credit Cards
Processing
2 business days
Withdraw Limits
  • Min $10
Visa
Visa
Payment Type
Debit / Credit Cards
Processing
2 business days
Withdraw Limits
  • Min $10
PayPal
PayPal
Payment Type
Processing
2 business days
Withdraw Limits
  • Min $10
Apple Pay
Apple Pay
Payment Type
Processing
2 business days
Withdraw Limits
  • Min $10
VIP Preferred
VIP Preferred
Payment Type
e-checks
Processing
2 business days
Withdraw Limits
  • Min $10
Bank Transfer
Bank Transfer
Payment Type
Processing
2 business days
Withdraw Limits
  • Min $10

BetMGM Deposit Methods

There are various deposit methods available for players on BetMGM, each with its own advantages and minimum deposit amounts of $10. Low minimum deposit amounts mean players have more control over their funds and can start playing with a lower investment.

One of the most popular deposit methods on BetMGM is using Visa or Mastercard. These deposits are free and instant, meaning players can start playing right away. I’ve also found that the Michigan and New Jersey players can also use Cash at Cage for secure deposits starting at just $10, although the processing time for those could go up to 10 hours. 

BetMGM Withdrawal Methods

The great thing about BetMGM Online Casino’s withdrawal methods is that they only require a $10 minimum, which is lower than many other online casinos. There is also no maximum withdrawal, which means players can take out as much money as they need so long as they set their own limits daily, weekly, or even monthly. I also find it very convenient that players can increase their limits, which is perfect for high-rollers, but decreasing them will require a 24-hour waiting period for security purposes.

BetMGM Casino Games

I have to say that I was highly impressed with the variety of games and developers, as well as the organized layout of the game lobby online. Currently, there are over 3,000 games and counting, with featured games headlining the website and new games being added regularly. Players can also enjoy classic table game options like blackjack, American roulette, and baccarat, as well as video poker and virtual sports betting.

For those looking for a more interactive gaming experience, BetMGM offers live dealer options for popular table games like blackjack, roulette, lightning dice, and baccarat. Evolution serves as the game provider for live dealer games, ensuring high-quality streaming and a professional gaming experience.

While slots still reign supreme in online casinos, BetMGM offers a great balance of both traditional and modern options for all players. With such a wide selection of games to choose from, there is something for everyone at BetMGM. Plus, with new games being added regularly and the option for live dealer gameplay, the gaming experience is constantly evolving and improving.

Online Slots

betmgm nj slots image

Regular slots and jackpot slots are all the rage at BetMGM online casino. Players can choose from a variety of themed and branded slot games, including popular titles like Tiki Fortune, 88 Coins, 88 Fortunes, and so much more! What I especially liked about BetMGM Casino slot games online is their jackpot opportunities. With progressive jackpots up for grabs, players have the chance to win big with just one spin.

Slots that stood out to us included:

  • Starburst
  • Buffalo Wild Wings
  • Magic Stars 3
  • Blazing Bison Gold Blitz’s

Poker

Michigan, New Jersey, and Pennsylvania residents interested in online poker can enjoy the game at BetMGM Casino. With a variety of poker variants to choose from and daily tournaments, chances are players won’t ever get bored with the variety at BetMGM.

Some popular poker options include:

  • Texas Hold’em
  • Ultimate X variations
  • Four Card
  • Destiny Poker

Blackjack

There are tons of blackjack games available at BetMGM including classic, live dealer, and multi-hand variations. While reviewing the gaming options of BetMGM Casino, I found their live dealer blackjack options incredibly enticing for players seeking the ultimate online casino experience. However, not all players are interested in live dealer games, and BetMGM offers plenty of other blackjack options to choose from.

Some noteworthy blackjack games offered include:

  • Premium Blackjack Pro
  • Platinum Blackjack Pro
  • Blackjack Xchange
  • First Person Lightning Blackjack

Roulette

Nothing beats classic roulette in a casino, but BetMGM’s online roulette games come pretty close. With both European and American variations available, players can pick the version they prefer or try them all!

The most popular roulette games at BetMGM include:

  • Space Invaders Roulette
  • American Roulette powered by Evolution
  • Black & Yellow Roulette
  • Blazin 7s Roulette

Other Table Games

During my research, I was rather excited to see the wide range of other table games offered by BetMGM. From baccarat to craps, there is something for every type of table game player. In addition, players looking for more unique options can try out games like First Person Football Studio.

Standout table games our team discovered include:

  • 10s or Better Video Poker
  • First-person Dragon Tiger
  • Casino Stud
  • Casino War

Live Dealer Games

Evolution Gaming is the main provider of live dealer games at BetMGM, and they do not disappoint. Players can choose from a variety of classic casino table games with professional dealers hosting the action in real-time. Plus, with interactive features like chat and multiple camera angles, it’s easy to feel fully immersed in the gaming experience.

What stood out to me during my review was the level of interaction with live dealer games. Instead of simple graphics that often accompany virtual table games, live dealer options allow for real-time interaction with professional dealers and other players.

So, my time exploring the live dealer options at BetMGM was time well spent, but certain releases stood out to me more than others:

  • Live Blackjack
  • Roulette Live from Borgata
  • Blackjack Live

Software Developers

Considering the vast collection of games on the site, it’s no surprise that BetMGM works with over 30 top-tier software providers. In my experience researching online casinos, that’s by far the biggest number of providers, and the site has one of the most appealing game selections on the local market.

Some of the games are provided by homegrown providers like Inspired and WMS which are frequent in BetMGM’s land-based casinos as well. Other big leagues like Pragmatic Play and Evolution are there with online-only releases which always rank at the top of the industry. Other noteworthy providers include High5Games, Red Tiger, Playtech, Microgaming, Blueprint Gaming, and IGT. So, you’ll have all the freedom in the world both in the live dealer section and in the online slots category counting in thousands.

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BetMGM Apps

BetMGM Casino
BetMGM Casino - Real Money
5.0 and up
4.3/5
google-play
BetMGM Reviews from Google Play
Nita W
Review from Google Play

I never have a problem with the game shutting down on me, unlike another casino. I win more than I’ve expected. Sometimes it’s not much, and sometimes it’s double or triple what I invested at that moment. It’s a pass time for me, and fun.

Reuben Bryant
Review from Google Play

Too many Geolocation issues that eventually make you have to send pictures of your ID to the support team. I understand the updates but they are way too frequent. There is no way to actually get in contact with anyone when you have an issue other than to send a picture which really doesn’t allow you to explain the issue in detail. For example I have been waiting about a week for a withdrawal to process but it never did and there was nothing to do other than screenshot. They need better support.

Mitchell Estep
Review from Google Play

They stopped giving me promotional offers. The 25× playthrough is the most out there. The only saving grace is they have all of the slot games and then some. Only reason I gave 2 stars. I’ve contacted your customer support team and am now lowering it to 1 star. All they said is that who gets promotions are up to them and anyone can be excluded at their discretion. So yeah lost a star and a customer thanks.

James Russman
Review from Google Play

What a rip off. Deposited $25. I made 1 bet of $1.25 won $3 and had $1.25 left. After looking at the history there are multiple bets in different denominations, milliseconds between each other completely draining everything I had. This is the first and last time I will use this app. Don’t bother sending an email to their support. Mine came back undeliverable.

Megan Trueblood
Review from Google Play

Both my bf and I LOVE this app and cannot get enough. Idk how people can complain about the payouts…. we both have won a boatload of cash from BetMGM’s slot games. Keep up the good work! 🤑🤑🤑 And for those with connection issues… I use my iPhone 12 with 5G, and it works flawlessly and extremely fast 👌🏼

kwnewark
Review from Google Play

I think something underhanded is going on!!! For some reason playing jackpot slots to many times when playing for no reason I get dropped saying it was technical difficulties and once back to play someone miraculously hits!! Been playing with site for so time even before having to download it from Google play store!! I’ve noticed a lot of weird things starting to happen a lot!!!

Zack
Review from Google Play

**Urgent update/fix needs to happen.** Application was working great, but lately, it has been slower than normal. The screen seems to glitch and bug out on some of the casino games as well. Currently, I can’t even get the app to load on my phone. Restarting the app and phone did not help. Just sits on the black screen. Update: Application seems to be working better and faster now. I’m not sure if an update was going on, but the issue has been resolved.

All Dun
Review from Google Play

Horrible withdrawal process you need like to withdraw the three different cards or how many different cards you’ve ever put up the divide your winning between those cards instead of putting it all in one place such a drag

BetMGM Casino
BetMGM Poker - New Jersey
Requires iOS 14.0 or later
4.7/5
app-store
BetMGM Casino Reviews from App Store
jimhimjim
Review from App Store
Do not use it’s a scam you can’t withdraw winnings

Do not download this app it is a scam they let you deposit money no problem but when you win and try to take it off you can’t !!! They’ve denied all my cards and banks even the one I used to deposit the money wich had no problem with taking my money but won’t put the winnings back on it. Also they say you can use PayPal this is a lie I’ve been on the phone with PayPal they will not accept deposit or withdraw it’s against there policy because it’s sports betting this app is litteraly a scam to take your money me my girlfriend and many other people I know have had this issue the app does not work they’ve stolen hundreds of dollars from me and my family at this point. (Update) after reading reviews I wish I would’ve read them first before downloading and having my money stole this app needs to be taken down it’s clearly criminal and stealing people money I’m contacting the Michigan attorney general and gaming commission there is no way somthing like this should be aloud

jayloop6077
Review from App Store
Terrible customer service

So I downloaded this with the intentions of betting on casino games like most people but let me just say first you can’t place bets unless you’re in a select few states if your not in those states you can’t bet whatsoever so the point to downloading this app is pointless unless you live in those states but I didn’t find that out until after I deposited money because you cant even click on the game it says without having funds so after I found out I can play I tried contacting customer support in which one that I was texting back in fourth with just stopped contacting me all in all so I had to contact them again in which they sent me a copy and paste message saying the same thing twice I was told to withdraw money so I did and instead of taking money out of the casino they took it out of my account they so they ended up withdrawing 40$ in all from my account I called the and the guy I called was very rude and not helping at all i found out that you can withdraw money from your bank account but can’t deposit it back into your account you have to go through some different banking to get your funds overall it was a terrible experience I don’t recommend this app or any of there other apps if you wanna bet go to draft kings or FanDuel or any other casino app, TERRIBLE APP DONT DOWNLOAD THIS.

Theshonn
Review from App Store
Would be more stars but…

They never give you deposit match bonus’s if you start betting more often which is crazy my girlfriends account gets a new deposit match bonus every single week mine account which I bet everyday on weather it’s sports betting and or some sort of casino game this needs to be fixed how is it I spend way more money in my account but she gets all these bonuses moving on blackjack ap and black Jack sp pro the algorithm used to to work you’d win some youd lose some your same same card would come through sometimes your 21+3 would come through and now it couldn’t be more of the complete opposite I’m not postive it might say it somewhere but I can’t find how many decks we are playing with and then I see things like a dealer getting 6+ cards to get 21 I had a game earlier where they had 4 5s to get 20 I’m pretty sure there is a less then 7 percent chance to get that outcome but I’ll continue to bet with this ap being there isn’t another casino ap offering this black Jack and I really like to play black at work to pass the time but I will start to use other sports books and will not be reffering people to this one like I have multiple people being I used to think there was no better Sportsbook/ casino ap out there but I will now go looking for another. Thanks

SgtTomorrow
Review from App Store
MGM Sports book App Review

I have had my disagreements with MGM and their business model towards customers, but the MGM app is one of the better Pennsylvania sports betting applications out there. But don’t get too excited because many of the others flat out stink. It used to have more features that MGM did away with. For example, when you clicked on a game or an event, it used to show you all of the bets you previously made on the game so you knew where you stood. They took that out and the way MGM presents sorts and shows your pending Bets is a disgrace on MGM ad it’s impossible to find anything. They don’t think of the customer when they take away features like that, so that’s why it’s a four out of five. MGM could do better, but they don’t.. they spend all their money on celebrity commercials instead of strengthening, their business models, and focusing on the customers they have is my general observation of MGM, but the app is fine if you keep track of your own bets, don’t rely on MGM to help you. Another thing they did was an update around Fourth of July weekend. During this update, any previous bets you had before July 2023 disappeared from the app and they never fixed it. They just don’t care about the customer and there’s a prime example. That’s really poor customer service. MGM gets one star, the app gets three.

Downloading apps onto smartphones and tablets is the norm these days, and the BetMGM Casino has taken notice. The casino offers both iOS and Android apps that are free to download from their respective app stores. These apps give players access to all of BetMGM’s games, including slots, table games, live dealer options, and more.

The apps also come with the added convenience of being able to play on-the-go, making it easy for players to enjoy their favorite games from anywhere. And with the same level of security and quality as the desktop version, players can feel confident in their gaming experience on the BetMGM apps.

However, not all players find apps helpful. These reviews below highlight the different opinions players have. Read through to see what players are saying about their experience. Knowing about different bugs, crashes, and other issues can help you make a more informed decision about whether to download the app or stick with the desktop version.

User Experience

Before I delve into the user experience of the platform, I have to say I was rather skeptical at first. After all, BetMGM is a major player in the land-based gaming scene in the US, but that doesn’t mean it should right away translate online. Online gaming sites simply have a different target audience, and usability features, speed, and gaming safety are the key factors here.

Fortunately, the site had it all and I could clearly see it from day one. Whether you’re accessing BetMGM online casino NJ or the Michigan, WV, or PA version, I highly doubt that you’ll find a matching experience elsewhere. The site stands out with a clear layout and the search bar with game categories filtering on the right side, as opposed to the menu bar to the left.

You’ll also find some exciting game categories in the middle of the page, including “Featured” and “Trending” games, as well as the “Trip Down the Strip” with MGM”s very own Vegas-esque releases. Navigation through the bonuses and your account settings can be found at the bottom, and even beginners will only need a few minutes of play to find their way through the site.

Customer Support

The BetMGM casino has a comprehensive FAQ section that covers various topics and can often provide helpful answers to common questions. However, one area our team found lacking was customer support. While they offer 24/7 live chat with quick response times, according to online user reviews, the lack of a phone number for immediate assistance can be frustrating for some players.

BetMGM offers email support and has a presence on social media platforms for players to reach out with any concerns or inquiries. Overall, while their customer support may not be as extensive as other online casinos, BetMGM does have multiple avenues for players to seek assistance if needed.

Refistration Process and How to Sign Up

Now that I’ve given you all the juicy details about the site, the only thing left for you to do is to safely register and start playing. Follow my lead below to get started within minutes, and pocket the impressive sign-up bonus along the way:

  • Open the official BetMGM Casino page — To join BetMGM in the first place, you will need to be located in one of the four states where the casino site legally operates. These include Michigan, Pennsylvania, New Jersey, and West Virginia.
  • Click on the “Sign Up” button and enter your email — The next step is to find the “Sign Up” button in the upper-right corner of the site and use your email to sign in. 
  • Enter your account password — Once you’ve confirmed your email, you will need to come up with your account’s password. 
  • Fill in your basic details and verify your account — Last but not least, you will need to add some personal details like your full name, address, state of residence, and other KYC details, as well as use your email confirmation link to verify your BetMGM account. 

Summing It Up

BetMGM is a highly reputable and reliable online casino with a wide selection of games and convenient mobile apps for on-the-go play. While there are some areas that can be improved, overall the platform offers a top-notch gaming experience for players. Whether you’re a seasoned gambler or new to the online casino world, BetMGM is definitely worth checking out.

From its innovative live dealer games to its generous bonuses and promotions, BetMGM has something for every type of player. Plus, with its commitment to responsible gaming and secure platform, players can feel confident in their online gambling experience at BetMGM. So, why not give it a try? Download the app or visit the desktop site now and see for yourself what all the buzz is about!

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Frequently Asked Questions

Can you win real money at the BetMGM casino?

Yes, you can win real money at the BetMGM casino. BetMGM is a reputable online casino that allows players to play and win real money through various games. It operates legally in several states, including New Jersey, Michigan, and Pennsylvania.

What slot pays out the most on BetMGM?

The slot with the highest RTP on BetMGM is Blood Suckers by NetEnt, boasting a 98% RTP. Other high-paying slots include Starmania by NextGen with a 97.87% RTP and White Rabbit Megaways by Big Time Gaming with an RTP ranging from 97.24% to 97.77%.

Is it safe to use BetMGM?

BetMGM is generally safe to use when accessed through legal and regulated channels. It holds licenses in various states and employs secure encryption to protect user data. Always ensure you are complying with local laws and using the platform within regulated regions for the best safety.

Is BetMGM available for players in NJ?

Yes! Along with Borgata Hotel Casino and its online app, it can be enjoyed by players in New Jersey. Other states where BetMGM can operate legally include West Virginia, Pennsylvania, and Michigan.

What is the minimum age requirement to play at BetMGM?

BetMGM’s Casino rules on age are strict, requiring players to be 21 years old before placing a bet for virtual games online. You also cannot share your account information from the BetMGM Casino site or app with anyone under 21 years old.

Is BetMGM licensed and regulated in NJ?

Yes, this online casino is licensed by the New Jersey Division of Gaming Enforcement (DGE). It can operate fully legally in NJ and a handful of other states. These include Pennsylvania, West Virginia, and Michigan. In 2018, online sports betting was legalized in New Jersey.

What types of casino games can I find at BetMGM?

There are various NJ online games including poker, craps, roulette, baccarat, slots, jackpot slots, and exclusive games on the website updated periodically. There are also fixed odds games through sports betting online.

Are my personal and financial details secure at BetMGM?

Yes, you can feel free to add personal and financial details since the platform uses various security methods online. Read their security statement for more information.

How can I deposit funds into my BetMGM account?

There are various methods to deposit funds to access your BetMGM welcome bonus, including online banking, Visa and Mastercard, Borgata Casino Cage in person, PayPal, Play+, and more.

What bonuses and promotions are available at BetMGM?

You can view promotions and find a casino bonus by clicking on the Promotions tab on the casino website. BetMGM Casino is known for its competitive deposit bonus promotion of 100% of your first deposit matched up to $1,000. You can also find lots of “Bet and get” deals with extra money on the house for playing certain exclusive games.

Is BetMGM accessible on mobile devices?

Yes, you can play online through the app from the Google Play Store and Apple Store. Both have a rating of 4.3 and 4.8 respectively and have thousands of downloads.

How can I contact BetMGM's customer support?

Whether you need to withdraw winnings, have questions about your deposit match, or anything else, you can find help from their customer support team. To do so, click the “Help & Customer Care” button on the top right corner of the page.

What responsible gambling features does BetMGM offer?

If you have a gambling problem or need help, there are various features to help prevent you from overspending. For instance, you can choose to set a daily, weekly, or monthly limit for play, and can decrease these at any time. You can also timeout between three and 180 days. Additionally, call 1-800-522-4700 for more assistance.

Is BetMGM online casino legit?

Yes, BetMGM online casino is legit. With over 6 years in the industry, it is trusted by thousands of US players for its reliable, secure, and high-quality online gaming services. BetMGM operates under strict regulations, ensuring a safe gaming environment.

Veronica Foster Written by Veronica Foster

I’m a seasoned gambler with a decade of experience in games like blackjack and roulette, and a particular fondness for slot machines. Now, as a writer for iGaming IQ Inc and Lucky Gambler, I use my expertise to educate others on smart, responsible betting, winning strategies, and choosing the best online casinos.

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