PENN Play Social Casino Review 2024
9.5

PENN Play Social Casino Review 2024

15,000,000 Credits

PENN Play Casino was launched in 2022 and immediately gathered a massive audience thanks to the reputation of its owner, PENN Entertainment. With the integration of the company’s PENN Rewards, over 400 casino games, and tons of top-name developers, it’s no wonder the PENN Play social casino has thousands of players and fans! Find out what we think of this social casino site in this PENN Play Casino review.

PENN Play Social Casino Review 2024
15,000,000 Credits
  • Website pennplaycasino.com
  • Bonus 15,000,000 Credits
  • Established 2020
  • Games 428
  • Legal in States All 50 states

Payment methods

  • Visa
  • Mastercard
  • PayPal
  • Apple Pay
  • Google Pay
21+ | New Player Only - T&C Apply
Formerly known as MyChoice Casino, PENN Play is the new and improved version of this social casino site. With a loyalty program that offers much more than free credits, various big-name developers like NetEnt and Konami, and mobile apps available, it really doesn’t get better than PENN Play. We’d like to emphasize that this site is 100% free to play, and there are no real-money prizes or even sweepstakes that offer real cash prizes.

State differences in law make it impossible for players to sign up for accounts where real cash prizes are even a remote possibility. However, this isn’t the case with PENN Play. This free casino is available in all states, including those with stricter regulations, like Washington. This is just one of many benefits players will find at PENN Play Casino!

Why Should You Read This Review of PENN Play Casino?

Every social casino has something different to offer. How can you know which casino is the best fit for you? By reading reviews such as those from our team at Lucky Gambler! Our PENN Play Casino review gives you the latest information, from payment methods to loyalty rewards, so you can maximize your gaming experience and stay away from scam social casino sites.

PENN Play Casino Details

Penn Play is one of the most trusted and well-established casinos in the iGaming industry. Based on our observations, it has lots to offer to both new and experienced players alike compared to other social casinos. See how they stack up against the competition by using this overview section.

Overview
  • Website pennplaycasino.com
  • Established 2020
  • Games 428
  • Legal in States All 50 states
  • Available Games Slots, Table Games, Keno, Video Poker, High Roller Games
  • Software Developers NetEnt, Spin Games, AGS, Greentube, Everi, and more
  • Banking Methods Visa, Mastercard, AMEX, Paypal, Apple Pay, Google Pay, PENN Cash Redemption
  • Mobile Apps Yes
  • Live Chat Yes
  • Facebook Page @pennplaycasino
  • Twitter Page @pennplaycasino
Rating
8.1 / 10
Bonuses
8/10
Payment Options
7/10
Customer Support
7/10
Licensing & Safety
10/10
User experience
9/10
Game Selection
9/10
User reviews
7/10

Game Types

By far, PENN Play social casino has one of the most robust and diverse game libraries on the market. There are currently over 400 games in total, from slots to table games like roulette and blackjack. Even video poker is free to play here! Here are some of the many types of games you can find at PENN Play.

Slots
Slots
363
Video poker
Video poker
8
Blackjack
Blackjack
3
Roulette
Roulette
3
PENN Play
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Pros and Cons of PENN Play Casino

While PENN Play is one of the bigger-name casinos on the market, this doesn’t mean it’s perfect. In fact, during our review process, our team found some areas that need improvement for a better gameplay experience. We also integrated several other user reviews to give you the full picture of PENN Play Casino. Here’s what we found in terms of pros and cons.

Pros

  • Large selection of diverse games from top developers
  • Accepts various forms of payment
  • Many promotions to earn credits
  • App available for iOS and Android
  • Regular free credits awarded
  • The PENN Rewards program is impressive

Cons

  • No chance of winning real cash prizes
  • The live chat feature doesn't connect you to a live agent
  • Slow loading and glitches for some mobile games
  • Rewards program only accessible on mobile

PENN Play Casino Reviews

luckybird social casino games image

When the process to sign up for a social casino account is easy and hassle-free, you know it’s a good sign! That was our first impression of PENN Play Casino, formerly known as MyChoice social casino, rebranded to fit the image of its owner — PENN Entertainment.

With such an experienced iGaming and casino giant at the helm, we expected this social casino to operate smoothly and have some of the best developers on the market. We weren’t disappointed, with games ranging from beloved slots like Golden Wolves to table games like roulette and even Slingo games!

Credits, the virtual currency used by PENN Play, were easy to come by since we were able to get a no-deposit welcome bonus and add over 12 million credits in a single game of Slingo! Cash is usually king, but not here at PENN Play, which means this site is accessible to players with tight budgets.

Our experience was also heightened thanks to PENN Play’s adaptability to mobile devices, its easy navigation system, and bigger thumbnails for all games. The casino also has user-friendly mobile apps for iOS and Android. However, be warned, while bigger and better graphics are entertaining, they can also take a long time to load. When accessing this site, our team did experience lag times with certain slots and table games like roulette.

In our expert opinion, PENN Play is one of the most rewarding social casino platforms. It’s integrated with PENN Entertainment’s loyalty program that offers hotel discounts, restaurant discounts, and more!

We do, however, also feel that this casino can improve in some areas. While no money is needed to participate, you still need to purchase credits from time to time, but can only do so with limited banking options. In addition, customer support took a while to respond. Still, PENN Play is a great choice for casino lovers who want to enjoy a quick game of Slingo or relax with blackjack or their favorite slots for free!

How We Rated PENN Play Casino

From the number of casino games available to response times for customer service, ease of navigation, bonuses, and everything in between, many factors make a well-rounded and highly-regarded social casino. PENN Play has done an excellent job integrating all of these factors and then some into their site! Here are some of the many components of this social casino our team explored during our review.

License License

The online casino’s gaming license is our main priority. We must confirm casino legality in your state. We’ll never suggest a casino that doesn’t satisfy this vital condition.

Customer service Customer service

We evaluate customer assistance based on variables including live chat, phone numbers, and email availability. Additionally, how quickly and well the support staff replies to questions.

Payment options Payment options

This ranking evaluates payment method variety and ease. Transaction limitations, processing times, fees, and extra costs are examined. We also check whether the casino offers detailed transaction terms.

Payout rate Payout rate

This grade evaluates payout speed, withdrawal limitations, and costs. We also track player complaints and diligently seek information about the casino’s payment history.

Providers Providers

We only recommend top online casinos with trustworthy games. We like casinos with games from NetEnt, Microgaming, Play’n Go, and Yggdrasil.

Games Games

We analyze the selection of games offered, including slots, table games, live dealer options, and specialty games, assessing their quality, variety, and fairness.

PENN Play Casino Bonuses and Promotions

As per our expertise, promotions and bonuses can be hard to come by in social casinos, but they’re necessary since all such platforms should (legally) provide free credits to players. However, PENN Play performs well in this aspect with its daily bonuses, tournaments, and social media challenges.

Bonuses here don’t require any deposits, are available multiple times per day, and are credited immediately to your account. These promotions also include social media challenges, which we found to be a fun twist on traditional social media giveaways. Instead of simply putting a comment and hashtag and then sharing a status, PENN Play offers puzzles for promo codes.

Those looking for a bit of friendly competition can also find tournaments. Tournament challenges use a leaderboard that rewards the top video poker high rollers, slot and blackjack players, and top winners with credits! If you’re excited to start earning more points and exploring new games, here are some of the many bonuses available now!

Daily Wheel Spin

This bonus wheel is one of the most fun and rewarding bonus types, allowing players to spin every four hours. Prizes range from 200 thousand to 50 million gold coins! The fortune wheel spin also allows you to gain XP points so you can level up and get more bonus prizes and credits!

Welcome Bonus

In addition to being rewarded with 2 million gold coins upon registering, players also have the chance to earn more coins thanks to the 100% match boost. As soon as you make an account, you have until midnight of that day to make 2 purchases that will be matched at 100%.

Marathons

Spin 2 Win Marathons are another way players can earn points without spending on extra bundles and by simply playing on the app! These marathon lengths and times will vary, but the idea is that your spins will earn you millions of credits at the end of the marathon period.

Challenges

Challenges are another fun way to earn more credits. For instance, a recent challenge on Facebook asked users to put together a puzzle to view a promo code worth 100,000 credits! To view challenges, we suggest you navigate to their Facebook page and explore current challenges before they expire.

PENN Play Casino Loyalty Program

PENN Play Casino is owned and run by PENN Entertainment, which is responsible for overseeing various casinos (online and in-person), horse betting sites, and other gambling platforms. Their loyalty program is integrated into PENN Play social casino.

To link your PENN Play Rewards Card to your PENN Play Casino account, select Link Your Account under Settings in your profile. There, you will be asked to enter your unique PENN Play number and date of birth. Once you successfully link your PENN Play Rewards Card, you’ll receive an extra 10,000,000 credits instantly and start earning PENN Cash and Tier Points with every credit package purchase.

There are several tiers for this loyalty program, including:

  • Play – Automatically assigned when you sign up for PENN Play.
  • Advantage – Earn 1,000 Tier Points in an earning period (resets annually).
  • Preferred – Earn 18,000 Tier Points in an earning period (resets annually).
  • Elite – Earn 50,000 Tier Points in an earning period (resets annually).
  • Owners Club – Earn 200,000 Tier Points in an earning period to achieve Owners Club status.

In our firsthand experience reviewing casinos, it’s rare that a social casino has bigger ties with real-money casinos and rewards that can be used outside the computer! PENN Entertainment really stands out by offering players anything from discounted hotel stays to free cruise trips.

To climb tiers, all you need to do is download the PENN Play app or sign in to an account on your desktop. Then, play your favorite games on the PENN Play casino app. You can turn your fun into points easily, since $1 PENN Cash = $1 social gaming credit on PENN Play Casino. We feel this 1:1 ratio is more than fair and brings the fun outside your screens!

PENN Play
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15,000,000 Credits

PENN Play Casino US Banking Options

There are several banking options and payment methods to get more credits and purchase packages at PENN Play. While in-game credits have no real monetary value, or can’t be used for real cash prizes, they can extend gameplay and give you the chance to multiply and win more credits through playing.

To purchase a credit package, you can use various payment methods including Apple Pay, Google Pay, all major credit/debit cards, PayPal, and PENN Cash. Of these, PENN Cash is the most interesting.

PENN Cash might take longer to accumulate, but it’s a great way to earn more points and be rewarded by simply making regular purchases. PENN Cash is a bit of an extra reward that can give you money back on purchases. For every $1.00 you spend on purchases, you will receive two tier points. Then to redeem your points, you’ll need to redeem your PENN Cash from your profile and see which credit packages are available for purchase.

Payment MethodPayment TypeProcessingDeposit Limits
Apple Pay
Apple Pay
Payment Type
Processing
Instant
Deposit Limits
  • min $4.99
Google Pay
Google Pay
Payment Type
Processing
Instant
Deposit Limits
  • min $4.99
PayPal
PayPal
Payment Type
Processing
Instant
Deposit Limits
  • min $4.99
Visa
Visa
Payment Type
Debit / Credit Cards
Processing
Instant
Deposit Limits
  • min $4.99
Mastercard
Mastercard
Payment Type
Debit / Credit Cards
Processing
Instant
Deposit Limits
  • min $4.99
Discover
Discover
Payment Type
Processing
Instant
Deposit Limits
  • min $4.99

PENN Play Casino Games

PENN Play offers a wide range of high-quality games, including slots, video poker, roulette, keno, Slingo, and baccarat, just to name a few. The casino cooperates with well-known development studios like NetEnt, Konami, AGS, and Spin Games. This means players can expect top-notch graphics, exciting bonus rounds, and a variety of themes to choose from.

With so many themes and game options to choose from, there’s bound to be something for every type of player at PENN Play. Here’s what you can find.

Online Slots

luckybird social casino slot aztec clusters image There are currently 363 online slots on the site, with many powered by NetEnt. For those familiar with other online casinos, you’ll recognize popular titles like Starburst, Gonzo’s Quest, and Tiki Wins. What we loved most was the various ways these slots were organized. You can explore based on themes like time travel, Eastern, and even staff picks!

There is an entire section dedicated to high rollers who want to bet big and win big on slots like Dragon Palace and Fortune Stacks. We also found classic three-reel slots in their PENN Loyalty Lounge for those who want to simply relax.

Our observations have shown that their online slot selection is one of the best in the industry, with a wide range of themes and betting options to suit all types of players. We recommend checking out these slot titles:

  • Olympus Strikes
  • Money Maker
  • Jade Wins
  • Jackhammer 2

Poker

Video poker is beloved by many, and PENN Play offers a fantastic selection of video poker games. With various options like Destiny Poker, Deuces Wild, Double Double Regal Poker, and more, players can enjoy the thrill of traditional poker without going to a physical casino.

While there are currently no live poker games, that doesn’t take away from the experience. The graphics are top-notch, and the gameplay is smooth. Plus, with a range of betting options available, players can choose to play more conservatively or go all-in. In fact, PENN Play has its own high-roller leaderboard dedicated to poker players!

Versions of poker include:

  • Power Grid Poker
  • Jester Poker
  • Regal Poker
  • Fever Aces Poker

Blackjack

You’d think that with the popularity of blackjack, it would be readily available at all online casinos. However, that’s not always the case. We were pleasantly surprised to see a small selection of blackjack games at PENN Play.

Traditional blackjack players can enjoy classic versions of the game like Single Deck Blackjack. But for those who want a bit more excitement, there’s Pro Blackjack Deluxe with side bets and multi-hand blackjack.

Blackjack games available here include:

  • Blackjack Single Deck
  • Blackjack Lux
  • Pro Blackjack Deluxe

Roulette

Similar to blackjack, roulette is another classic casino game that’s not so easy to find in online casinos. However, PENN Play has a small, high-quality selection of roulette games.

From the traditional European versions to more unique variations like Roulette Advanced, it was easy to place bets on our odds! Be aware, their popular European version has a minimum bet of 50,000, making this one for the high rollers.

All versions are incredibly relaxing, and we didn’t notice any glitches. Versions include:

  • European Roulette
  • Roulette Advanced
  • Roulette Lux

Keno and Slingo

The next biggest selection of games at PENN Play is their keno and Slingo offerings. While these may not be as popular as blackjack or roulette, it’s still great to have the option for players who enjoy trying something new and who love the excitement of seeing their Slingo cards light up with big wins. Keno games are a blast from the past, and we thoroughly enjoyed playing a few rounds of them.

Keno and Slingo games available include:

  • Fire Ball
  • Prairie Thunder
  • Slingo Advance
  • Slingo Classic

Other Table Games

There are no other table games available at PENN Play. However, we hope to see them expand their selection in the future! As for now, players can still enjoy these classic table games with high-quality graphics and relaxing ambient sounds. Overall, we were satisfied with the selection and quality of table games at PENN Play. We just hope to see more variety in the future.

Live Dealer Games

Live dealer games are not something that you’d commonly see in social casinos, so we weren’t surprised to find that PENN Play didn’t offer any live dealer games. However, there is a significant demand for such offerings, so some sweepstakes casinos have started implementing them. Thus, we hope PENN Play will follow this trend and introduce some live dealer options soon.

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PENN Play Casino App

PENN Play
PENN Play Casino jackpot slots
Android 7.0 and up
3.3/5
google-play
vicki boothe
Review from Google Play

Love this app, it’s great to play for fun no worries about losing any money, great daily challenges, free daily credits, they really make it interesting!

Roque Villanueva
Review from Google Play

When you purchase they don’t credit the points you purchase they are fast to charged your credit card and when you complain they are too slow to resolve the case and you have to wait for a long time. They need to fix their website

Rainbowdragon2
Review from Google Play

The app suddenly wouldn’t let me login, there’s also no customer service that you can access on the login page. Why is this?

Shirley Walsh
Review from Google Play

I love using my card, but I have been losing alot, I just don’t feel like I have gotten any luckier since I got my play card. I’m happy to play

Lars
Review from Google Play

Bonus games do not exist in this game. Pretty much only a money grab. Try another game. Uninstalling for good. Thought I would give it another try. Same old, same old. I understand it’s a gambling game, but never winning anything? Really? Why have a bonus game, if you cannot ever get a bonus.

PENN Play
PENN Play Casino jackpot slots
iOS 14.0 or later
4.4/5
app-store
BertWillFindYou
Review from App Store
Shop is broken

After the last update, the shop will not open at all. I’ve been trying to do my daily spin for a week, but it just keeps giving me the loading circle. Hope they fix it soon because I enjoy this app for the most part. I’m giving the app 3 stars right now because I can still play the games, but will change my rating to 5 if they fix it soon.

(UPDATE) They fixed it and everything is working again! Thank you!!!

boops227
Review from App Store
Update problem

Love this game. Yes, bonuses are small. Do like I do-come back every 4 hours to spin bonus. My problem is with the update. Every time I spin the bonus wheel, it will not go back to Home Screen. It goes to store to purchase credits. No matter what I do I cannot get out of this screen. I have to close the app and come back in a few minutes to get to home scree. Is this a glitch or am I not doing something right?

Outside is good
Review from App Store
Mine locked up

I love this app it’s like a real casino because I lose a lot When you win you win big! I usually have enough money to keep playing for a while. I also like the fact that it’s connected to my players card for Hollywood Casino so I can see my real offers. The only thing I don’t like is I can’t remember my password now and it’s locked me out so I can’t play and when they send me a link to reset it won’t. It gives me a message that I have to go to the actual casino to change my info. My address and email has changed. That is a hassle.

There are two different ways to access PENN Play Casino on your mobile device. The first way is through their mobile website, accessible via any web browser on your phone or tablet. The second option is to download the PENN Play app, available for both iOS and Android devices.

The mobile website and app offer the same selection of games as the desktop version, making it easy to switch between devices without losing progress. We tested out both options and found that they were equally user-friendly and responsive.

That being said, however, we did notice that some games took longer to load than others. This was the main complaint in user reviews on both the Apple Store and Google Play Store. However, there were also plenty of 5-star reviews! Check out what players had to say about the PENN Play Casino apps.

Casino Customer Support

Customer support can be reached in multiple ways. The first is to use the “Get Help” green button in the bottom right-hand corner. This will bring up a live chat window, which, much to our disappointment, only offered an AI bot.

Like in many new social casinos, the bot tries its best to answer your questions. If it can’t, a human is supposed to interject and take over the chat. So, while this button offers 24/7 support, it’s not always a guarantee that you’ll get immediate help from a real person.

If you do need further assistance, you’ll need to submit a request and leave a message for a customer service agent. We found the response time was about one hour, which is considerably longer than in some other social casinos.

Expert Verdict

Fun, free, and high-quality, PENN Play Casino is definitely worth checking out for any casino fan. The variety of games, fun themes, and availability on both desktop and mobile devices make it a top choice for social casino players. However, the slow loading and inconsistent customer support may be areas to improve upon for the app’s developers.

Overall, we had a great experience playing on the PENN Play app and would recommend it to others looking for a fun way to pass the time and potentially win some virtual coins! We recommend taking advantage of their fun challenges on social media, daily bonuses, and exploring different games like Slingo to get the most out of your experience. Whether you’re a new player or a seasoned social casino fan, PENN Play Casino has something to enjoy!

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FAQ

Is PENN Play Casino available for players in the US?

Yes, PENN Play Casino is available for players in the US, with no current restrictions as it’s a social casino with no real-money prizes.

What is the minimum age requirement to play at PENN Play Casino?

Unlike other social casinos we’ve reviewed, this casino requires players to be 21 years or older to join.

Is PENN Play Casino legal in the US?

Yes, this is a social casino, meaning that it is not a real-money casino and therefore does not require any gambling licenses.

What types of casino games can I find at PENN Play Casino?

There are plenty of options to choose from, including slots, table games, keno, and Slingo. The casino also regularly adds new games to keep things fresh and exciting for players.

Are my personal and financial details secure at PENN Play Casino?

PENN Entertainment states that they take reasonable precautions to protect players’ personal and financial information, but as with any online activity, it is always recommended to use caution when sharing sensitive information. Don’t let anyone use your account on your behalf!

How can I deposit funds into my PENN Play Casino account?

You can use Apple Pay, Google Pay, all major debit and credit cards, and PENN Cash to buy credit packages.

What bonuses and promotions are available at PENN Play Casino?

There are several ongoing promotions and special offers, including daily bonuses, social media promotions, and loyalty rewards. New players also receive a welcome bonus.

Is PENN Play Casino accessible on mobile devices?

Yes, PENN Play is accessible through mobile browsers or by downloading its Android or iOS app through Google Play and Apple Stores.

How can I contact PENN Play Casino customer support?

You can contact PENN Play Casino customer support through their “Help” chat button, which gives you an AI bot or lets you submit a request to answer a question.

What responsible gambling features does PENN Play Casino offer?

PENN Play Casino offers players a chance to self-exclude and provides resources through their responsible gaming page as well.

Veronica Foster Written by Veronica Foster

I’m a seasoned gambler with a decade of experience in games like blackjack and roulette, and a particular fondness for slot machines. Now, as a writer for iGaming IQ Inc and Lucky Gambler, I use my expertise to educate others on smart, responsible betting, winning strategies, and choosing the best online casinos.

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